COOKIES POLICY

1. What are Cookies?

Cookies are files that are stored on a user's computer when browsing the internet allowing the user's computer to be identified even if the user changes locations or IP addresses.

Cookies are installed while browsing the internet, either by the web sites that the user visits or by third parties with which the user engages, and allows the latter to become aware of the user’s activity on the same site, or on others with which it engages, for instance: the location from which it accesses the site, connection time, the device from which it accesses (fixed or mobile), the operating system and navigator used, most-visited websites, number of clicks, and the data regarding the user’s behaviour on the Internet.

The website can be accessed without needing the cookies to be activated, although deactivation may prevent the site from operating correctly.

2. Authorisation for the use of cookies

A message appears at the bottom of the page asking the user or visitor to accept the use of cookies as described below, unless their browser's configuration has been changed to reject the use of cookies.

3. Types of cookies used on the website

Users browsing the web may find cookies inserted by the site's owner or by third parties, as described below:

3.1. First-party cookies inserted by the owner

The site's owner uses first-party cookies to ensure users can correctly browse their website and that the site's content loads correctly. Some of these are temporary session cookies which expire and are automatically deleted when users close their browser.

Cookie

Owner Expe

Category

Functión

SESS76fc361cc45f5f388c4ef3b5fff14b37

Santander Global Operations S.A

When browsing session has ended

First-party

Enables administrator to access the application

cookie-agreed

Santander Global Operations S.A.

3 months

First-party

Cookies message can be hidden when user accepts policy

 has_js

Santander Global Operations S.A.

Sessión

First-party

Can be controlled if JavaScript is installed

3.2. Third-party cookies

Following is a list of entities other than the Owner that use cookies on the website and the purposes thereof:

  • Cookies for measuring traffic on Portals: the Owner uses Google Analytics cookies to compile statistical data on user activity on the website to improve the services provided to users. These cookies allow user traffic to be analysed by creating an anonymous user ID to measure how many times a user visits the website. They also record the first and last visits to the website, when the session was ended and the user's origin.

Cookie

Owner

Expiry date

Category

Functión

_ga

Google

When browsing session has ended

External

Google Analytics

_gat

Google

When browsing session has ended

External

Google Analytics

NID

Google

Permanent

External

Google Maps

PREF

Google

Permanent

External

Google Maps

SNID

Google

Permanent

External

Google Maps

Khcookie

Google

Sessión

External

Google Maps

4. Browser configuration

The Owner reminds users that the use of cookies may be subject to their acceptance during the installation or updating of the browser they use.

This acceptance can be revoked through browser and privacy configuration options. The Owner recommends that users consult the browser help section or access the help web pages of the following main browsers:

Firefox: http://support.mozilla.org/es/home

Internet Explorer: http://support.microsoft.com/ph/807/es-es

Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES

Opera: http://help.opera.com/Windows/8.54/es-ES/index.html

Chrome: https://support.google.com/chrome/?hl=es

For any queries regarding the Website's Cookie Policy, please contact the Owner at the following address control.mailbox@gruposantander.com indicating "Cookies Policy" in the subject field.